How to see your Doctor at the Surgery
Whenever possible patients should be seen at the surgery, which is fully equipped for examinations and diagnostic tests. If you think you may not be well enough to attend please phone to speak to a doctor, preferably before 10.30am. All visits are at the discretion of the GP.
Telephone advice is available from all members of the Practice team. If you particularly wish to speak to a doctor, the receptionist will advise you of the most suitable time to call.
Alternatively you can call NHS Direct on 111.
Out of Hours Service
(6.30pm - 8.00am)
This is strictly an emergency only service. If you require help ring the surgery number and listen carefully to the entire recorded message. You may phone the Out of Hours service direct on 111.
Improved Access Scheme
This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments are listed on the poster below.
Appointment types will vary, some being face to face and some on the 'phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.
To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you. Further information is shown below.
Luson Surgery will open on Monday and Thursday evenings.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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