It is important that we find out what you think of us, and how we can improve or develop services that are appropriate to meet patient needs. Occasionally we would like to have a group of patients to approach for their thoughts regarding proposed changes in service.
This will usually be done via email, but if you don’t have e-mail we can contact you by post. We will either send you a survey form for you to complete or other information on which we would welcome your thoughts. We will not ask you to comment on a service that you have not experienced, and will not ask for your comment more than 3 times in a 12 month period.
If you are interested in helping us, commenting on services that you have experienced please complete a registration form available from reception or download a copy of the enrolement form which you can fill out and either post or bring into reception.
From April 2015 we have established a Patient Participation Group. This group will meet at regular intervals to discuss aspects of primary health care, including the service provided by the practice, and may be asked by Somerset CCG to provide input into the development of new services in Somerset. We are currently looking for applicants aged 50 or below, to ensure the mix of patients on our PPG better reflects or practice population. Applications to be included in this group should be made on the same registration form used for the Virtual Group (see above), but clearly marked PPG.
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