We are a very busy surgery taking over 950 calls and scheduling over 675 appointments each week. In addition to our doctors and nurses your visits are supported by other members of staff in the reception and office areas.
Our reception team book appointments with the doctors and practice nurses and will do their best to answer any queries that you may have. Sometimes they may have to ask you for further details in order to assess how best to help you. Please help them by being as concise as you can about your requirements. All our surgery Staff will respect your privacy and are bound by the same rules of confidentiality as the doctors and nurses.
The reception team also run our repeat prescription lines which open from 9am to 1pm on 01823 669719.
Our secretaries provide the secretarial back-up for the doctors as well as maintaining over 5900 medical records. There may be occasions when they are able to answer your query on referrals or hospital admissions without your needing to speak to the doctor.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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